Understanding the communication process – the key to success in the organization

Posted by admin | Component Receivers Articles | Saturday 29 May 2010 3:59 am

The process by which a person or group of persons benefiting from an increase in information as the value for both Sender and Recipient or by the addition of knowledge and entertainment, or acquisition of power to act or think to buy or act as requested the sender, the communication process.

The communication process

The most important part of communication is information transmitted. Information can be in any form byhand signals to talk in public, by e-mail for detailed agreement by a plan to greet a long letter, a message on a notice of a school with a full-page ad in a day, a bit of raised eyebrows in five minutes hug, a note from a superior or subordinate to an HR manual and so on. For the transfer of information or communication, certain vehicles or substrate, which is filled with it and give the recipients. Stationery, telephone,one-on-one meetings, public meetings, conversation, hoarding, the words of the newspaper, written or spoken, the gestures of the body, smiles, books, vehicles or means of communication, etc.. The way in which the vehicles and the transport of information, so that the recipient should be understood as the communication process. Middle or sender or receiver of information distorts feature, which in one way or another, in whole or in part contributes to the lack of communicationto achieve the objective.

Two milestones roads are: a) encoding b) decoder. The process involved in these two stages is a potential source of communication. Encryption is a translation or transformation of the idea or the intention or message with words or signs, so that the receiver converts the same as the sender intended. Decoding is the receiver of the signal or convert the idea into words or intention or messageas originally intended by the sender. The difficulties associated with encoding or decoding due to the fact that words or signs, multiple meanings, so there is possibility of using misspelled words or wrong signals or understand differently than originally expected.

Understanding the communication process will facilitate operations. Otherwise, there would be no action at all, or delayed at all if there is any action or intervention or wrongrelationships turn bad, and so on. For example, his secretary boss said that a meeting with employers is urgent. But he found with surprise that a meeting was immediately called in the morning the next day, but it collided with another program as a secretary do not know. The boss, in this case, while engaged in routine office work neglected the process for passing on messages and communication opportunities to go wrong in many phases. He did not specifytime. But the secretary understands how the morning next day. It illustrates how the process involved in encoding and decoding to go wrong and then springs surprises.

All items included in the income that the communication process: a) without b) receive c) The message c) encoding d) and decode) the channel f), g noise) responses.

The following discussion briefly explains the communication process.

Sender: The point where the message originated,Here Head is the sender. The aim is to happen by this message from one meeting to be convened as soon as possible, but certainly not in the morning next day.

Message: The message is the essential content of communications or information that is intended to be passed. The request to convene the meeting is the message.

Beneficiary: The person receiving the message to the recipient.'s The secretary of the recipient task is to accurately understand and actwhat the sender.

Encoding: The idea of a meeting convened in this case turns into words, probably with facial expressions signal the urgency of the meeting. This process of an idea that words or phrases are coding.

Channel: encrypted message to a vehicle or a means of transport from the sender to the recipient. The vehicle may be of paper or a telephone or the Internet or a meeting or conversation. In this example, oralCommunication from the Chief Secretary to the channel.

Decryption: The process of understanding by the recipient that the sender of the message. In this example, while the secretary include decode the message from the sender.

Noise: Noise is because miscommunicated message or misunderstood because of the problem in the medium range or encoding or decoding, or in some stage of the process. In this case the messageproperly constructed and, therefore, the Secretary does not understand them, which is set by the sender. The noise in the communication equivalent to the external audio cable, or transfer of land-line telecommunications equipment, while subscribers to the land phone lines and voice so they do not listen or understand the words exchanged.

Feedback: The sender wants to return to the sender, its assessment of how they communicate, his understanding of all parts of the message or the wordbefore the sender continues in this notice. Here, in this example, the Secretary did not give his feedback on what happens, and therefore the message failed.

As described in the previous paragraph is a general understanding of the concept of communication process, a brief overview of various theories discussed so far would be a reasonable knowledge of the process to facilitate communication. The same thing was attempted in the followingpieces.

Aristotle's Theory of Communication One Way: Aristotle suggested that the communication has three components – transmitter, receiver and message. This is a simple and basic model, however, as the basis for the rest of the theories to come. Aristotle, for example an initial period of development of social science, speculation that communications is a way for the process. It connotes the sender is responsible for a good persuasive communication to happen. Conceptnoise is not necessary feedback in communication crossed his mind.

Lasswell's communication model: Lasswell extended to communications theory of Aristotle, a second element, the channel, too. Three key elements or parts of this theory is: a) Sends b) Communication c) Channel. His mentality theory it is for the sender to see that the recipient understands the message by selecting an appropriate channel. It 's also a one-way communication in the directionAristotle.

Shannon-Weaver Model: CE Shannon and W Weaver, factory duo machine, this theory was proposed in 1949. This theory is based on a mechanistic view of communication. This is the first theory, which recognizes that the message received is not the same as the message sent. The confusion is because the noise in the system.

Have feedback as to remedy the noise. However, they have no feedback incorporated in the model. They suggested that feedbackwould initiate a new cycle of communication process. The theory that the true essence of the thought of communication takes place only when the received message and a message is the same without any difference that may be the case for an engineering model. But the communication that occurs between individuals, which usually occurs without any type of machinery that can not be perfect, as assumed in theory, because the filters in the industry and people is to listen and deliver. Filtersattitudes, perceptions, experiences and evaluations, working in many real communication begins. The action takes place, provided that proof of successful communication.

The elements of this model are: a) source of information b) encoding c) to d) and decoding) Destination f), g Noise) responses.

Schramm model of communication: Younan Schramm suggested this model in 1955, which is considered the best of all theories, it develops andoverall. It is proposed in three phases, with an improvement in the various phases, more than the previous one. This phase is also known as three distinct patterns.

The first phase emphasizes the process of encoding and recognition as a source of Aristotle, without noise. It 's also a one-way direction of communication flow.

In the second phase, the emphasis shifted domain shared experience with sender and recipient. Sender takesaccount, according to this theory, the needs and opportunities to the receiver, must be aware because of shared experience and therefore choosing the right channel, while the message encoded in a manner that can be understood by the recipient. Here is the process communication "refers to two way flow.

In the third phase. Feedback is believed that an essential element of communication at this stage of theory Schrammcommunication process involves the sender, receiver, a good channel coding correctly, the correct decoding, and feedback. Stream, which joins with feedback immediately started proceedings to move.

The inferential model of communication: Prof.Mathukutty Monippally proposes a new theory called "focus on the symbols of the display and the construction of meaning the lack of such symbols inferential Communications Model '. The model assumes that there is adequate and correctway to get a message, but send us a message through the symbols chosen was not well understood.

Prof. Mathukutty (2001) said: "The inferential model assumes that we can not communicate, we communicate so we can not share our message with someone that we are not in the minds and hearts of others. And we want to communicate is not a code that can faithfully capture our message, and then clean cracked by others .. So we putdisplay of symbols …. This procedure is generally satisfactory. Of course we can go wrong and sometimes we were wrong. But it is the only means available "(M Mathukutty Monippally, corporate communication strategies, 2001, New Delhi, Tata Mcgrawhill Publishing Company Limited, p. 6-9.)

An overview of some more models for communication

Another model is the Katz-Lazarsfeld in mass communications, which states that the sender is the message that the code andconvey the same by a media opinion leaders. The opinion leaders, in turn send the same audience, audience. It was also a one-way direction of information flow.

Another model that has a different approach, ie Westley – Maclean. Emphasizes on interpersonal communication. In this well-constructed message is sent to the receiver, which in turn sends it to a shipper or other person with few changes. Themodel focuses on the sender, receiver and feedback, making this model for a shift.

Another model is one way to drink it, which recognized the observation is an important element of communication. According to this model, a difference in the reception of the message for the influence of perceptions of facilitators will lead to misunderstandings. The key feature of this model is the source of the recipient, the intended meaning and the process of sendingand the receipt of the notice.

Watlaw-Beavin-Jackobson proposes a model with two-way communication with particular regard to the conduct of participants and the relationship between their communication skills to achieve success.

Rogers-Kincaid suggested that for communication to succeed, people must be connected through social networks and information exchange.

Closing

Understanding the communication process is very important for managers of the organization.They must understand that communication is rarely understood as it should be. The closure of the message can be one of the phases of the communication process, sender, receiver, encoding, decoding, channel, message and feedback.

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